Training resource centre
Face-to-face | Online | Customisable | Briefing sessions & workshops |
Face-to-face training
We have developed a number of face-to-face training courses for records managers and records staff in NSW public offices. Training is offered in Sydney, Western Sydney and regional areas. For more information on courses, trainers and costs refer to the current Training Calendar.
Online training
Managers | Records managers and staff | ICT Professionals | All staff in the organisation
We offer a number of free online training modules on records management and recordkeeping in the NSW public sector.
The courses are in HTML and can be viewed by standard browsers. We recommend that, where possible, you use the latest version of Internet Explorer. If you have any difficulties in accessing the modules or if you have suggestions for further online courses please contact us.
For information about copyright conditions attached to the online modules, if you wish to adapt or modify modules and/or provide them within your Learning Management System, check our Terms and Conditions.
Modules for Managers
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Role of the Nominated Senior Officer»
Time required: 15 minutes
The Nominated Senior Officer (NSO) is the person in an organisation who has been assigned strategic responsibility for the organisation-wide records management program. This online module explains in detail what a NSO is, what is expected of them and why the role is important. It also provides guidance to assist the NSO to perform their role.
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Recordkeeping and you: supervisors and managers »
Time required: 20 minutes
This online module assists all supervisors and managers in the organisation to understand their recordkeeping responsibilities when working for the NSW government.
Modules for records managers and staff
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Recordkeeping concepts »
Time required: 30 minutes
This online module assists staff in records management units, who are new to records management, to understand fundamental records management concepts. These concepts provide an essential foundation when learning how to manage records in the NSW public sector.
Note: This course is a pre-requisite for those attending the face-to-face Records management fundamentals training course.
Digital recordkeeping concepts »
Time required: 30 minutes
This online module assists records managers and staff of records management units who have some experience in records management understand digital recordkeeping concepts.
These concepts provide an essential foundation when learning how to manage digital records in the NSW public sector.
Note: This course is a pre-requisite for those attending the face-to-face Managing digital records training course.-
Framework for recordkeeping in the NSW public sector »
Time required: 20 minutes
This online module assists records managers and staff of records management units to understand the legislative, policy and business frameworks for recordkeeping in the NSW public sector.
Note: This course is a pre-requisite for those attending the face-to-face Records management fundamendals and Managing digital records training courses.
Email management – Part A » and
Email management – Part B »
Time required: 30 minutes each This online module assists records managers and staff of records management units to understand best practice in relation to the creation, capture, management, storage and disposal of email. It explores legal and other issues in email management and provides advice on strategies to improve the management of email in the organisation.
Modules for ICT professionals in the organisation
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What records management can do for you! »
Time required: 15 minutes
This online module aims to give ICT professionals in your organisation an overview of how records management techniques and skills can help to manage digital information and achieve business objectives.
Modules for all staff in the organisation
Recordkeeping and you »
Time required: 20 minutes
This online module assists all staff in the organisation to understand their broad responsibilities for making and managing records when working for the NSW government.
Note: This module is largely based on the National Archives of Australia's Keeping the Knowledge elearning module. Copyright for this material is held by the National Archives of Australia. See the Terms and Conditions specific to this module for more information.
Your responsibilities for managing email »
Time required: 20 minutes
This online module assists all staff in the organisation to understand their broad responsibilities for managing email, particularly email messages that need to be saved and kept as records. It is designed to be used in conjunction with an organisation’s specific policies, procedures and business rules on email management.
Customisable training
How to get ahead with recordkeeping (ppt, 182kb) »
This free PowerPoint slideshow (and accompanying presenter’s notes) provides an overview of the NSW government recordkeeping framework and the recordkeeping responsibilities of NSW public sector employees. It is designed to be customised by NSW public sector organisations for use in their training programs.
The slideshow may be useful in developing training for a variety of audiences, for example as:
- a refresher course for long-serving staff
- induction training for new staff
- an introduction for contractors working with you temporarily
- awareness training for senior management
- a session on new recordkeeping policies, procedures or tools and how they fit into the bigger records management picture
- a quick update or reminder session to staff on how to use existing systems.
Note: If your organisation does not have PowerPoint, contact State Records and we will provide printouts for copying onto overhead projector transparencies.
Briefing sessions and workshops
Occasionally State Records will offer particular briefing sessions and workshops on various topics, such as recordkeeping and business systems or the DIRKS methodology.
Those interested in briefings or workshops are encouraged to subscribe to our newsletter, For the Record, or to attend our quarterly Records Managers’ Forums. These are two ways we regularly communicate with clients regarding new developments and training opportunities.
Terms and conditions for use of online training
Copyright
The online modules are subject to copyright under the Copyright Act 1968 (Commonwealth), and copyright is owned by the State of New South Wales through the State Records Authority of New South Wales.
NSW public offices are free to use, adapt or modify the online modules to suit their needs providing that the following conditions are met:
- the existing, adapted or modified content is not used for commercial purposes or for sale
- the copyright notice "© State of New South Wales through the State Records Authority of NSW” is included in all uses
- public offices do not supply the modified or modifiable versions of the modules to a third party without the prior written permission of State Records NSW
- any adaptations or modifications do not change the meaning or intent of the content
- any adaptations or modifications remain in keeping with best practice and NSW Government policy as articulated by State Records’ standards and guidelines.
Enquiries or requests for permission regarding all other uses should be directed to the:
Chief Information Officer
State Records Authority of NSW
PO Box 516 Kingswood
NSW 2747
Phone: (02) 9673 1788
Email: cio@records.nsw.gov.au
If you are not modifying content and wish to publish an entire module to another website, we prefer you to make a direct link to our website to ensure the latest version is always displayed.
This copyright statement does not apply to any third party works appearing in the Material.
Terms and conditions for Recordkeeping and you module
The Recordkeeping and you module has slightly different terms and conditions as copyright for the majority of content rests with the National Archives of Australia. The NAA has agreed to allow NSW public offices to use, adapt or modify the online modules to suit their needs providing the following conditions are met:
- the existing, adapted or modified content is not used for commercial purposes or for sale, such as training for a fee
- use of modification of National Archives' material is fully acknowledged
- the module will not be provided to a third party.
State Records NSW also requires that:
- any adaptations or modifications do not change the meaning or intent of the content
- any adaptations or modifications remain in keeping with best practice and NSW Government policy as articulated by State Records' standards and guidelines.
Again enquiries or requests for permission regarding all other uses should be directed to the Chief Information Officer at State Records NSW (see contact details above).
Customisation
Our online modules have been developed using Lectora, the online training package available from ITC Learning Australasia.
If a NSW public office wishes to customise these modules for their particular needs (e.g. to refer to organisational policy and guidelines) they will need to:
- have an online training package that is SCORM or AICC compliant
- contact us to obtain the module in a suitable modifiable format.
Tracking usage
We do not track usage of our online modules beyond keeping statistics at an aggregated level. If a NSW public office wishes to track usage they will need to:
- have a Learning Management System that is SCORM or AICC compliant
- contact us to obtain the module in a suitable loadable format.
